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Privacy Policy

Last updated: December 15, 2025

TurfPulse ("we," "our," or "us") operates the website getturfpulse.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

By using TurfPulse, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

  • Account Information: Email address, name, and password when you create an account
  • Location Data: Geographic coordinates (latitude/longitude) for weather-based GDD calculations
  • Lawn Profile: Grass type, property information, and zone configurations
  • Usage Data: Application logs, equipment records, and service history

Automatically Collected Information

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on our Service
  • Cookies and similar tracking technologies

Product Analytics (Privacy-Safe)

To understand which features help new users most, we log basic page visits once you're signed in: a short page slug (e.g. soil-analysis), a session identifier that resets when you close the tab, and how long you stayed. We do not record your IP for this, do not use third-party analytics cookies for this, and do not capture clicks, typing, or content. Aggregated results are visible only to TurfPulse admins and are auto-deleted after 90 days. You can opt out anytime from Profile → Privacy; opting out also purges any existing analytics rows linked to your account.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Calculate Growing Degree Days based on your local weather data
  • Send notifications about your lawn care schedule (with your consent)
  • Process transactions and manage subscriptions
  • Respond to your inquiries and provide customer support
  • Personalize your experience and deliver relevant content
  • Analyze usage patterns to improve our Service
  • Comply with legal obligations
3. Third-Party Services

We may share your information with trusted third-party service providers:

  • OpenWeather API: We share your location coordinates to retrieve local weather data for GDD calculations
  • Stripe: Payment processing for premium subscriptions (we do not store credit card information)
  • Resend: Email delivery for notifications and password resets
  • Amazon Associates: Affiliate links are tracked by Amazon when you click product links

These third parties have their own privacy policies governing their use of your information.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time (see Your Rights below).

After account deletion, we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance) for up to 90 days.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure password hashing (bcrypt)
  • HTTP-only cookies for authentication
  • Regular security audits

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your data
  • Right to Data Portability: Request your data in a portable format
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw previously given consent

How to Exercise Your Rights

To request a copy of your data, ask questions about our privacy practices, or exercise any of your rights, please contact us at:

privacy@getturfpulse.com

We will respond to your request within 30 days.

7. California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

  • The right to know what personal information is collected, used, shared, or sold
  • The right to delete personal information held by businesses
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising your CCPA rights

TurfPulse does not sell your personal information to third parties.

8. Children's Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us atprivacy@getturfpulse.com.

9. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for authentication and security
  • Preference Cookies: Remember your settings (e.g., dark mode, grass type)
  • Analytics Cookies: Help us understand how visitors use our Service

You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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